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Book a Repair

Complete the form below to submit your repair request.

eg. drill, grinder, router, sander.

I acknowledge that I have read the warranty coverage details below and understand what is not covered.

Submit

Submission Confirmed

Your repair booking has been submitted and is now with our service team.

We’ll review the details and contact you shortly to arrange collection or advise on the next steps.

If you have any questions in the meantime, feel free to contact us.

*What the Warranty Covers

The Tools warranty is the peace of mind that your product is free from defects in materials and workmanship. If a defect arises under normal use, POSITEC will repair or replace the tool free of charge during the warranty period.

What the Warranty Does Not Cover

The warranty does not cover damages or malfunctions resulting from:

  • Natural wear and tear of the product, components, or accessories (e.g., cables, blades, belts, brushes, clamping devices).
  • Mechanical damage caused by misuse, neglect, or failure to follow the operating manual.
  • Overheating, overloading, mechanical stress, or entry of liquids, insects, or debris.
  • Failure caused by power supply non-compliance.
  • Repairs made outside an authorized  service center or with non-original parts.